Billing & Support

Unrecognized charge from CyberHorizon?

If you see CYBERHORIZON.HU/HELP or CyberHorizon Ltd. on your credit card or bank statement, it is because you or your company has purchased services from us.

About our charges

Why was my card charged?

Service 01

Web Development

You may have recently commissioned a new website, web application, or webshop from CyberHorizon. These are usually one-time project fees or milestone payments.

Service 02

Hosting & Maintenance

We provide high-availability hosting, SLA-backed maintenance, and infrastructure for our clients. These are typically recurring monthly or annual subscription charges.

Service 03

Cybersecurity Audits

Charges may also apply for cybersecurity consulting, vulnerability assessments, or secure architecture design services provided to your business.

Still not sure?

Get in touch with us.

If you still don't recognize this charge, please don't file a chargeback right away. Contact our billing support team and we will immediately help you identify the transaction, and issue a refund if it was made in error.