Terms & Conditions

Governs all services and consultations by CyberHorizon.

Identity

  • Trading name: CyberHorizon
  • Legal entities: KiberHorizon Kft. (HU), Tax ID: 32615744-1-42 · CyberHorizon Ltd. (EU), Tax ID: HU32615744
  • Registered address: Hungary, Budapest 1102 Ónodi utca 11 9/36
  • Governing law & venue: Hungary · Budapest Court
  • Contact: gergo.szabo@cyberhorizon.hu

Scope

  • Applies to all services (consultation, engineering, infrastructure, security, Dockloft, etc.).
  • If an MSA/SOW/Change Order exists, it prevails in that order.
  • Data Processing (GDPR) is governed by a separate DPA.
  • All scheduling and times are in UTC.

Consultation Pricing

Base: 10,000 HUF / 15 minutes. Minimum booking: 60 minutes. Minimum per area: 30 minutes. Expected: ~60 minutes per area.

Video

Urgency
HUF
EUR
USD
Scheduled
40 000
114
133
Prioritised
60 000
171
200
Immediate
80 000
229
267
Pricing shown per hour equivalent for comparison. Final price depends on selected duration.

In-Person

Scheduled

Region
HUF
EUR
USD
HU
40 000
114
133
≤500km
40 000
114
133
EU
40 000
114
133
Outside
40 000
114
133

Prioritised

Region
HUF
EUR
USD
HU
80 000
229
267
≤500km
100 000
286
333
EU
120 000
343
400
Outside
200 000
571
667

Immediate

Region
HUF
EUR
USD
HU
120 000
343
400
≤500km
160 000
457
533
EU
200 000
571
667
Outside
400 000
1143
1333
In-person requires a travel deposit billed at booking: HU ≤ 75 000 HUF, ≤500km ≤ 100 000 HUF, EU ≤ 400 000 HUF, Outside ≤ 1 000 000 HUF. Reconciled after the meeting (refund or additional charge as needed).

After-Hours & Weekend Multipliers

  • Outside working hours (10:00–20:00 UTC): ×1.5
  • Weekends: ×2.0
  • Weekend + after-hours: ×3.0

Estimate Calculator

Auto: areas × 60. Min total 60. Min per area 30.
Max 2 on video.
Stripe charges in your preferred currency (notify us).

Estimate

Base (HUF/hour)40 000,00 HUF
Urgency ×1.00
After-hours/Weekend ×1.00
Duration1.00 h
Total (pre-round)40 000,00 HUF
Total (rounded)40 000 HUF
Rounded to 1,000 HUF. Travel deposit reconciled post-meeting (refund or additional charge).

Booking & Payments

Prepayment Deadlines

  • Video: 1 day prior
  • In-person (HU): 1 week prior
  • In-person (≤500km): 2 weeks prior
  • In-person (EU): 3 weeks prior
  • In-person (Outside EU): 4 weeks prior

If unpaid by the deadline: automatic cancellation. If settled within 3 days after deadline: booking reinstated with +25% upcharge.

Lead Times (minimum to book)

Channel/Region
Scheduled
Prioritised
Immediate
Video
7 business days
4 business days
2 business days
In-person (HU)
10 business days
6 business days
3 business days
In-person (≤500km)
15 business days
8 business days
4 business days
In-person (EU)
20 business days
12 business days
6 business days
In-person (Outside EU)
25 business days
15 business days
8 business days

Cancellation / Reschedule / No-Show

  • Cancellation: If cancelled before minimum lead time → 50% refund. Inside lead time → no refund.
  • Reschedule: Allowed only before the minimum lead time. Each reschedule adds a cumulative upcharge (Video: +10% per change; In-person: +25% per change). Inside lead time → double the respective upcharge.
  • No-Show: >5 minutes late → no refund.
  • Credit: 50% of consultation fees credited against the project SOW if signed within 30 days.

Payments

  • Invoice currency: HUF / EUR / USD (displayed; Stripe charges in your preferred currency after you notify us).
  • Prices are nettó. 27% Hungarian VAT applies where applicable.
  • Payment methods: Stripe (card) or bank transfer.
  • Upfront: consultation fee (+ travel deposit if in-person). Pre-invoice and final invoice will be sent.